The Servant Mindset Is Not Servant Leadership. Here’s Why
Leaders of the future will have to adopt the servant mindset if they want to succeed. That’s according to the 140-plus CEOs I interviewed for my book, The Future Leader.
But the servant mindset is more than just practicing servant leadership.
This mindset impacts how you serve everyone around you, including these four groups:
- Serve your leaders. This means having a good relationship and rapport with your leaders and doing whatever you can to make their lives easier and improve their workload.
- Serve your customers. The goal of customer experience is always to make customers’ lives easier and better, even if that means making things harder on yourself. Go above and beyond to surprise and delight your customers with personalized service. Serving customers builds loyalty and turns casual customers into brand ambassadors.
- Serve your team. What can you do to make the people on your team more successful? It could be recognizing them, removing obstacles from their path, or training them with new skills. Don’t stop serving them once they become more successful than you.
- Serve yourself. Leaders often forget about this area. But you have to practice self-care and take care of yourself physically, emotionally, mentally, and spiritually so you can show up and be the best possible leader. It’s not selfish to serve yourself.
Thinking like a servant and constantly looking for ways to serve and help these four groups will set you apart as a leader and be essential in helping your career and your organization in years to come.
How do you practice the servant mindset?
I put together a video which talks about this in more detail. Please check it out below and if you want more content like this you can subscribe to my Youtube channel.
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