The Power of Employee Experience And Why We Need It Now More Than Ever

Image by Eak K. from Pixabay

In these challenging times, we’re all looking for a bit of stability.

Something we can count on and that will bring us purpose and joy.

For many people, that stability comes from a steady job at a company that supports and empowers them.

Employee experience has never been more important than it is now.

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With everything going on in the world, employees want a place they can feel comfortable and engaged. They want a place where they can make a difference and be themselves.

Companies need to take care of their people and put them ahead of profits. Nothing today is more important than supporting your workforce and ensuring your employees have what they need to succeed.

Over the last 15 years, I’ve had the privilege of speaking and working with some of the world’s top leaders. Here are 15 of my favorite leadership lessons that I learned from the CEOs of organizations like Netflix, Honeywell, Volvo, Best Buy, The Home Depot, and others. I hope they inspire you and give you things you can try in your work and life. Get the PDF here.

But although employees have never needed strong experiences more than they do now, many organizations still offer the same old ways of doing work, which leads to low engagement. When companies are struggling, employees are the first to get cut, even though managers and leaders should have their employees’ backs.

The recent global challenges have shown that most organizations aren’t ready for the future with their outdated technology and processes.

Now is the time to re-think how we feel about work. It’s the time to double down on employee experience, break out of what’s been done in the past, and create an environment where employees are supported and empowered and where they want to come to work.

It’s time to re-focus on culture, technology, and physical space. It’s time for leaders to be approachable coaches and mentors who care about their employees.

In this time when employees need stability and an experience they can rely on, leaders and organizations need to move from words to actions to deliver those experiences.

When you focus on employees, the profits will follow. When you focus on experience, employees become more engaged and productive and contribute a culture that makes the world a better place.

That’s the power of employee experience.

If you enjoyed the article and want more content like this here’s what you can do:

1. Subscribe to The Future of Work Podcast where I interview business leaders around the world each week.

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3. If you are or want to be an entrepreneur then my wife and I just launched a brand new podcast on how to Be Your Own Boss, called the BYOB Podcast where we share what we did and how we did it. You can subscribe to that here.



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Jacob Morgan

4x Best-Selling Author, Speaker, & Futurist. Founder of Exploring Leadership, Employee Experience, & The Future of Work