Questions To Ask During A Technology Audit
Have you performed a technology audit in your organization?
It is one of the most valuable ways to assess your current technology and ensure you and your organization are using the right tools to work and collaborate seamlessly.
Performing a technology audit requires taking a step back to look at how you work and the tools you use. As you identify patterns in the technology, you’ll be able to make adjustments or changes to create a more efficient workspace.
Ask these questions when performing your technology audit:
- What are the technology pain points inside your organization? These are the areas where you and others are struggling, such as with outdated technology or the wrong tools.
- What is making employees frustrated? It could be a difficult system, not having the technology to do their job, or a lack of collaboration tools — anything that is taking away from employees’ engagement and success at work.
- What do you struggle with the most? Identify the parts of your job that are the most difficult. These are likely things that could be improved with a new system or tool.
- Where are the bottlenecks inside your organization? Look for the processes that cause work to slow down or areas where things tend to get caught in the pipeline.
- What processes or tasks can be automated? Find the processes that could be improved through technology, such as by replacing paper copies with digital or sharing files instead of sending attachments.
- Where could technology be used to improve efficiency and productivity? Talk with your team to identify areas that could benefit from new technology. There are countless technology tools available — you just have to identify where they would bring the most benefit.
Technology is constantly changing, which means technology audits need to be performed regularly. By keeping on top of new technology and finding ways to improve the technology experience at work, you are improving the employee experience and creating a productive and efficient environment where people can get their jobs done and feel good about their work.
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