How To Change A Corporate Culture With Kate Johnson, CEO of Lumen Technologies
Do you want daily leadership insights, wisdom, and tips? Subscribe to Great Leadership On Substack which is where I’m sharing all my best content, latest thinking, and exclusive insights.
Today’s episode is with Kate Johnson, the CEO of Lumen Technologies, a telecommunications company that provides network services and solutions to businesses and government organizations with around 29,000 employees and headquartered in Monroe, Louisiana. Known for her visionary leadership and her remarkable ability to drive change, Johnson has been instrumental in reshaping the corporate culture at Lumen. Kate was previously the president of Microsoft U.S. where she helped lead the companies transformation from a “know it all” company to a “learn it all” company.
In our conversation, we delve into the heart of corporate culture transformation and explore the pivotal role that leadership plays in driving such profound change.
With hybrid work as the new normal, how are you collaborating securely and making sure your data is safe in the cloud? AvePoint has your back. AvePoint provides the most advanced platform to optimize SaaS operations and secure collaboration. No matter how big your business is or what it does, AvePoint can help modernize your digital workplace. Over 17,000 companies trust AvePoint to rapidly reduce costs, improve productivity, and protect your data with their renowned Confidence Platform. Visit avepoint.com today to get started.
Throughout our discussion, we cover several important topics. From the significance of establishing a clear mission and assembling the right leadership team, as exemplified in Johnson’s transformation strategy at Lumen, to the fundamental shift in mindset required for a company to thrive in today’s dynamic environment. We also venture into the realm of third-party assessments and their crucial role in identifying performance gaps, thus facilitating the necessary cultural change within an organization. Additionally, we explore the transformative power of open dialogue, vulnerability, and resilience in fostering a culture that not only embraces change but propels growth.
If you haven’t heard yet, my new book, Leading With Vulnerability is now available for pre-order! Is vulnerability for leaders the same as it is for everyone else? It turns out it’s not! Learn how the world’s top leaders approach vulnerability in the right way to lead through change, unlock the potential of others, create trust, and drive business performance. Pre-order your copy here and stay tuned for bonuses!