Good Vs. Bad Friction: How To Use Organizational Friction To Simplify Leadership Processes & Boost Performance
No matter the organization, friction is inevitable…but the key is knowing how to navigate and harness it for better leadership. In today’s discussion I sit down with Bob Sutton, Stanford professor, organizational psychologist and best selling author of books including “The No A$$hole Rule” and “The Friction Project” as he dives into the world of ‘friction-fixer’ leadership. Drawing from his extensive research, Sutton shares how to distinguish between beneficial and detrimental friction, explore the tools of ‘friction forensics,’ and implement strategies that can streamline processes, enhance performance, and reduce burnout. Join us for a captivating discussion that equips leaders with actionable tactics to conquer challenges and embrace positive change.
Later this week I’ll share the bonus episode for paid Apple subscribers where Bob Sutton specific strategies to use friction as a leadership superpower instead of a point of weakness.
What kind of a leader are you? There are 5 types of vulnerable leaders, each with their own unique strengths and weaknesses. Knowing what kind of leader you are helps you determine who you should work with, the types of projects you should work on, and how you deal with challenges and opportunities. In my new book, Leading With Vulnerability, I interviewed over 100 CEOs around the world and surveyed nearly 14,000 employees in partnership with DDI.
