14 hours ago5 “Humanize” Challenges Your Organization Must OvercomeThink technology is the most critical part of your company? Think again! Every company can exist without technology, but no company can exist without people. Your people, not your software or devices, are the most valuable asset of your company. But focusing on people and building a supportive and people-centric…Future Of Work2 min readFuture Of Work2 min read
1 day agoWhere Did Employee Experience Come From?Companies today have to focus on creating a place where employees want — not need — to come to work. But how did we get to the point of needing to invest in employee experience? The need to create an empowering and engaging environment for employees has evolved for decades. …Future Of Work2 min readFuture Of Work2 min read
2 days agoThe Most Important HR Role You Never Knew You Had: Leading Your TeamDid you ever get any human resources training? (I hate the name by the way!) Did anyone even tell you that you work in human resources? Well…you do. No matter your department or job title, if you’re a leader, you work in HR. Not only that, you’re actually the most…Future Of Work2 min readFuture Of Work2 min read
3 days agoSophia Amoruso’s Secrets to Building a Dynamic Company Culture: Lessons from a $350 Million CEOWhether you create it or not, your company has a culture. But without the proper attention and nourishment, a company’s culture can quickly turn toxic. No company is immune to culture struggles, including those with incredibly high revenue. In fact, culture challenges are common in rapidly growing companies.Future Of Work4 min readFuture Of Work4 min read
6 days agoThe 5 Must-Know Customer Experience Trends Of 2023This is a guest post written by wonderful and super smart wife Blake Morgan. She is a customer experience futurist, author, and speaker. You can connect with her on LinkedIn and join her LinkedIn newsletter. Every year, I predict what’s to come in the world of customer experience. We’ve all…Future Of Work3 min readFuture Of Work3 min read
Mar 16The Future Organization: Embracing Change, Empowering Talent, and Driving InnovationThe only constant in today’s world is death, taxes…and change. By the time you graduate a four year university, most of what you have learned is obsolete. So how can we possibly stand a chance of leading effectively when we spend decades in the corporate world? The answer is by…Future Of Work9 min readFuture Of Work9 min read
Mar 15Why You Need to Practice the Power of 10 as a LeaderDo you practice the power of 10? The concept was first created in a video from the 1970s and shared with me by Tim Brown, CEO of IDEO, as a characteristic future leaders need to possess. The video starts with a family enjoying a picnic. But then it zooms further…Future Of Work3 min readFuture Of Work3 min read
Mar 145 Components of Emotional IntelligenceAs a leader, it’s not enough to be intelligent. You also have to be emotionally intelligent. I’ve interviewed hundreds of the world’s top CEOs, and they constantly mention empathy and self-awareness as essential skills for future leaders. So much of our work and communication today is done through technology. But…Future Of Work2 min readFuture Of Work2 min read
Mar 13Unleashing the Power of Trust: Jeff Raider, Co-Founder of Harry’s on Fostering Strong Employee & Customer ConnectionsHow often do you think about building trust with employees and customers? For Jeff Raider, co-founder and co-CEO of Harry’s, it’s a daily occurrence. He believes trust is built through small decisions every day that either reinforce or diminish trust with customers and employees. Leaders have small daily moments that…Future Of Work4 min readFuture Of Work4 min read
Mar 10For You: The Future Leader’s Guide to Thriving in the Next DecadeJust a few years ago, no one could have predicted the dramatic shifts we’ve seen in the world of work — incredible growth of technology, AI, ChatGPT, the Great Resignation, Quiet Quitting, entire companies and industries working remotely — the list goes on and on. You’re probably a current or…Future Leader4 min readFuture Leader4 min read